When to contact support

Reach out for order issues, license activation failures, ESP wallhack or Aimbot setup questions, and post-patch problems after BattlEye maintenance rebuilds.

Include your order ID, license tier (monthly or lifetime), Windows version, and a clear description of the issue.

Many answers already live in FAQ, Setup, and Updates — check those first for faster resolution.

Response times and scope

Support requests are reviewed daily. Unturned Hacks support covers delivery, billing, setup, and maintenance — not in-game coaching or account recovery for Smartly Dressed Games bans.

Account and game policy questions belong with Smartly Dressed Games. We can help with license delivery and product configuration only.

Check the Updates page and FAQ before opening a ticket — many post-patch questions are answered there.

Self-service resources

Setup guide, Features list, Updates log, Refund Policy, and Terms of Use are linked from the footer. BattlEye bypass notes live on the dedicated BattlEye anti-cheat page.

Email: support@unturnedhack.com

Ready to purchase or renew? Open Pricing. Need feature detail first? See Features.